Request Account Deletion

Request deletion in the app

1. Sign in to the Gynescope app.
2. Open Profile and scroll to My Data Rights.
3. Select Request Account Deletion and confirm the request.

Request deletion without access to the app

Email gynescope001@gmail.com with the subject Patient App Account Deletion Request. Include your full name, registered phone number or email, and hospital number so our team can verify the request. Do not attach laboratory reports or other clinical documents to ordinary email.

What happens next

We verify the requester's identity before acting. Account credentials and information that is no longer required may be deleted or de-identified. Healthcare, financial, audit or legal records may need to be retained for patient safety, continuity of care and applicable record-retention duties. The data protection team will explain the outcome and any information that must be retained.